Delivering feedback effectively is a critical skill. It is an area where many managers can work to improve. But giving feedback is only half of the equation. The other half—which might be even more difficult—is how to receive feedback more effectively.
Executive coach Ed Batista has written extensively on delivering feedback, including in the HBR Guide to Coaching Employees. But he recently realized that receiving feedback more effectively has been largely neglected. Until now.
In a recent HBR blog post, Make Getting Feedback Less Stressful, Batista discussed why receiving feedback is so difficult, and in this live, interactive Harvard Business Review webinar, he shares insights about what triggers stress when receiving feedback and how to turn the process of receiving feedback into a more positive, valuable, development experience.