introduction Real Results
A new sales manager is given the second-lowest-performing region. He believes that people who feel valued will outperform others and so he decides to make recognition a priority. His first quarter as manager, his team beats its quota. The second quarter they do it again, and at the end of the third quarter . . . well, at the end of the third quarter they are the second-highest-performing region!
They went from second-lowest-performingto second-highest in nine months.
It is a simple fact: people who feel valued perform at a much higher level. Think about a great manager you’ve had, one who made you feel valued. What would you have done to make him or her look good? I know the answer. A lot!
An executive leaves ...