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chapter 13

Dealing with the Fairness Paradox

A manager told me about a direct report who has been telecommuting very successfully. The employee is productive and conscientious and sees the opportunity to telecommute as something he has earned. It is an excellent form of recognition.     Now the manager wants to take away this opportunity because he is afraid other employees will see this situation as unfair. This manager knows that the more you single people out, the more likely you are to be perceived as unfair; and, like many managers and supervisors, he thinks that if he can’t give everyone a certain form of recognition, he shouldn’t give any to anyone. Faced with the fairness paradox, he has come up with a solution where everyone loses. ...

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