CHAPTER 8
When the Wave Comes to You
Waves can start in your imagination or they can begin when the phone rings with a surprising need or request. Sometimes a big change appears out of nowhere, and you are the one who must take it on, whether you wanted it or not. On the personal front there are many such changes—the loss of someone you love dearly, the move to a new city because of a transfer, or a surprise new addition to the family. Some bring sadness and others excitement, but these changes weren’t things you planned.
At work, waves come to our doorstep often: a merger completely changes the company you put your heart and soul into, a senior leader personally asks you to take on a big priority, or your local community needs a movement to ...
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