Making Difficult Decisions: How to be decisive and get the business done

Chapter 1. Balancing clarity and conviction

At the heart of effective decision-making is balancing clarity and conviction. The natural starting point for different individuals will be at different points on this spectrum. What can we learn from the experience of others in balancing clarity and conviction and how can we develop an approach in ourselves which takes forward the best of both dimensions?

This chapter looks at various perspectives on the balance between clarity and conviction and then sets out an illustrative set of questions to help weigh up the balance between clarity and conviction applicable in a wide range of situations.

The stark reality

How often have you been faced with making a decision on the basis of limited evidence? You are ...