CHAPTER

3

Information Management Maturity

How does your organization exploit data and content now? If you had to place a gradeon this, would you give yourself an A or an F? And what would you measure toassign this grade? If we are going to manage information, we need to measure it.You cannot manage what you do not measure.Excerpt from Business Case for EIM

CONTENTS

IMM—Basic Way to Look at Usage

Perspectives on Maturity

Usage and Content Basis

Capability Basis

Organization Basis

Assessment Instruments

Summary

References

 

This chapter will examine one of the key shapers and metrics of the EIM program—IMM. It is assessed early in any effort to create an EIM program. It is also assessed frequently after the program goes into operation. The actual ...

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