Making Enterprise Information Management (EIM) Work for Business

Introduction

There are three reasons this book is necessary. First and foremost, you are already doing enterprise information management. You have customers, suppliers, ledgers, e-mails, memos, manuals, web sites, orders, and contracts. You sell stuff, build stuff, litigate, or legislate. And the fuel for all of it is information. If you are reading this book you already suspect you are not managing information very well, if at all. This book will teach you how to manage your information better.

Second, this book is an apology. Throughout my 30 plus year career in information technology, I have known in my heart of hearts that we must address data and information as an asset. That said, my peers and I have absolutely done a terrible job making ...