About the Authors
Dr. Patti P. Phillips is president and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. A renowned expert in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. Her work has been featured on CNBC, EuroNews, and in over a dozen business journals.
Phillips serves as principal research fellow for The Conference Board where she coauthored the research reports Human Capital Analytics @ Work, vol. 1 (2014) and Human Capital Analytics: A Primer (2012). She serves as program director for the Human Capital Analytics Annual Conference and the Human Capital Analytics Council.
Phillips teaches ...