Delivering business strategy:the criticality of infrastructure
‘I can't get anyone in this business, this industry to articulate what the e-commerce model will look like in two, three and four years’ time . . . But I do know that is the direction we are going, that I have to spend a dollar because we have to compete, we have to change the way the industry works . . . ’. Gill Lithgow, CitiPower.
‘Infrastructure as a unit is becoming more important all the time to the point where the business is saying, in terms of the whole bank environment, technology is the business’. Liam Edwards, Macquarie Bank.
‘Managing infrastructure is about changing ...