Making IT Lean

Making IT Lean

by Howard Williams, Rebecca Duray
Released July 2017
Publisher(s): Productivity Press
ISBN: 9781439876039

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Book description

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain i

Table of contents

  1. Front Cover (1/2)
  2. Front Cover (2/2)
  3. Contents
  4. Preface
  5. Chapter 1 - Introduction (1/2)
  6. Chapter 1 - Introduction (2/2)
  7. Chapter 2 - The Work of IT (1/4)
  8. Chapter 2 - The Work of IT (2/4)
  9. Chapter 2 - The Work of IT (3/4)
  10. Chapter 2 - The Work of IT (4/4)
  11. Chapter 3 - The OM Perspective (1/6)
  12. Chapter 3 - The OM Perspective (2/6)
  13. Chapter 3 - The OM Perspective (3/6)
  14. Chapter 3 - The OM Perspective (4/6)
  15. Chapter 3 - The OM Perspective (5/6)
  16. Chapter 3 - The OM Perspective (6/6)
  17. Chapter 4 - The Lean Improvement Model (1/5)
  18. Chapter 4 - The Lean Improvement Model (2/5)
  19. Chapter 4 - The Lean Improvement Model (3/5)
  20. Chapter 4 - The Lean Improvement Model (4/5)
  21. Chapter 4 - The Lean Improvement Model (5/5)
  22. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (1/9)
  23. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (2/9)
  24. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (3/9)
  25. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (4/9)
  26. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (5/9)
  27. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (6/9)
  28. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (7/9)
  29. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (8/9)
  30. Chapter 5 - Lean Problem-Solving: Identifying and Understanding Problems (9/9)
  31. Chapter 6 - Lean Problem-Solving: Identifying and Managing Solutions (1/5)
  32. Chapter 6 - Lean Problem-Solving: Identifying and Managing Solutions (2/5)
  33. Chapter 6 - Lean Problem-Solving: Identifying and Managing Solutions (3/5)
  34. Chapter 6 - Lean Problem-Solving: Identifying and Managing Solutions (4/5)
  35. Chapter 6 - Lean Problem-Solving: Identifying and Managing Solutions (5/5)
  36. Chapter 7 - Lean IT Service Management (1/6)
  37. Chapter 7 - Lean IT Service Management (2/6)
  38. Chapter 7 - Lean IT Service Management (3/6)
  39. Chapter 7 - Lean IT Service Management (4/6)
  40. Chapter 7 - Lean IT Service Management (5/6)
  41. Chapter 7 - Lean IT Service Management (6/6)
  42. Chapter 8 - Implementing and Sustaining Lean IT Improvements (1/7)
  43. Chapter 8 - Implementing and Sustaining Lean IT Improvements (2/7)
  44. Chapter 8 - Implementing and Sustaining Lean IT Improvements (3/7)
  45. Chapter 8 - Implementing and Sustaining Lean IT Improvements (4/7)
  46. Chapter 8 - Implementing and Sustaining Lean IT Improvements (5/7)
  47. Chapter 8 - Implementing and Sustaining Lean IT Improvements (6/7)
  48. Chapter 8 - Implementing and Sustaining Lean IT Improvements (7/7)
  49. Chapter 9 - Looking at Lean IT
  50. Back Cover

Product information

  • Title: Making IT Lean
  • Author(s): Howard Williams, Rebecca Duray
  • Release date: July 2017
  • Publisher(s): Productivity Press
  • ISBN: 9781439876039