Making IT Lean

6  ◾  Making IT Lean: Applying Lean Practices to the Work of IT

almost exactly parallel to the situation one encounters when learning a new

skill, such as playing the piano. The early lessons are actually quite simple.

The hard part is practicing. The fundamental idea is that by making small,

incremental improvement frequently, over a period of time, significant gains

in skill and performance can be achieved.

Narrative of the Book

Briefly, the narrative (Figure 1.2) that we will explore throughout this book

addresses the following topics:

1. The Work of IT: We will start by looking at the work of IT from an

IT practitioner perspective, identifying the domain of work that we

will work with throughout this book, and then consider what Lean IT

means ...