Making it Work at Work: A Guide to Career Development and Fulfillment (Collection)

Listen Up: Effective Listening

In the previous chapter, “Who Needs You?,” we discussed the value and power of teamwork—that by working in a team, we promote diversity, and that embracing those with different temperaments and inclinations ensures that all aspects of a project are addressed. As noted, to effectively communicate within a diverse team, we must develop three essential skills:

1.   Respect

2.   Persuasion

3.   Listening

These are all core skills, and each one is worthy of separate in-depth study. The respect we show others is a key to building meaningful relationships. And the ability to persuasively present our own point of view is essential for success. What about listening, though? At first, listening hardly even seems to fit ...