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[Boehm89] Boehm, B. Tutorial: Software Risk Management. New York: IEEE Computer Society, 1989.

[Caputo98] Caputo, K. CMM® Implementation Guide: Choreographing Software Process Improvement. Reading, MA: Addison-Wesley, 1998.

[Carey67] Carey, A. “The Hawthorne Studies: A Radical Criticism.” American Sociological Review 1967;32(3):403–416.

[Carr00] ...

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