September 2014
Beginner
243 pages
6h 33m
English
A chatbot is a computer program that can talk with people in natural-sounding language. It includes programs that communicate by reading and writing text, and those that can speak and understand verbal commands.
Businesses use chatbots to steer callers to the proper extension and information. Websites use them as for customer assistance. They also act as a voice-activated interface for smartphones and other devices.
Chatbots were originally designed as an intellectual exercise. In 1950, computer pioneer ...
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