Skip to Content
Making the Team: A Guide for Managers
book

Making the Team: A Guide for Managers

by Leigh L. Thompson
October 1999
Beginner
336 pages
12h 25m
English
Pearson
Content preview from Making the Team: A Guide for Managers

Team Communication

Most people take communication for granted in their interactions with team members. The tragic events described in the opening examples suggest this can be a mistake. Communication among people and between teams is subject to biases that afflict even the most rational of human beings with the best of intentions.

In a perfect communication system, a sender transmits or sends a message that is accurately received by a recipient. There are at least three points of possible error: The sender may fail to send a message; the message may be sent, but is inaccurate or distorted; or, an accurate message is sent, but it is distorted or not received by the recipient. In a team environment, the complexity grows when teams of senders transmit ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Making the Team: A Guide for Managers, Fifth Edition

Making the Team: A Guide for Managers, Fifth Edition

Leigh L. Thompson
Managing Up: A Skill Set That Matters Now

Managing Up: A Skill Set That Matters Now

Phillip G. Clampitt, Bob DeKoch
Innovation in Environmental Leadership

Innovation in Environmental Leadership

Benjamin W. Redekop, Deborah Rigling Gallagher, Rian Satterwhite

Publisher Resources

ISBN: 0130143634Purchase book