1. Heather E. McGowan and Chris Shipley, “Future of Work: Learning to Manage Uncertainty,” August 27, 2017,

2. Peter F. Drucker, The Essential Drucker: The Best of Sixty Years of Peter Drucker’s Essential Writings on Management, pp. 14–16.

3. “The Future of Work Is Human,” Workhuman Analytics & Research Institute 2019 International Employee Survey Report.

Chapter 1: The Human Enterprise

1. 2019 Edelman Trust Barometer, top-10 findings.

2. “The Financial Impact of a Positive Employee Experience,” IBM Smarter Workforce Institute and WorkHuman Analytics & Research Institute, June 2018, p. 5.

3. “Towards a Reskilling Revolution: A Future of Jobs ...

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