Manage Defects Starting at the Beginning of the Project

Defects? We Don't Have No Stinkin' Defects
by Edward, program manager

Let me tell you a story about a time before I got “defect-religion.” I was new to software development, even though I had managed other projects, mostly in sales, for a while. The developers were merrily developing away. The testers were complaining they couldn’t make the builds work. When I asked the developers, each of them said, “It works on my machine.” I thought the testers were just babies.

Our senior manager got sick and had to take extended sick leave. Since I was the only person in our group who had a chance of managing the organization, I started doing the senior management role. The project was supposed ...

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