Manage It!

Tip 22

Manage for Results

For any team, manage for results, not for approaches or practices. This is especially critical for multisite teams, where you can’t manage by walking around and listening (Behind Closed Doors: Secrets of Great Management [RD05]).

Use retrospectives to help people assess their practices and decide what to continue or change. But don’t mandate a particular way of working. Be clear on the results you want.

Understand the Effects of Time Zones on Team Progress

In the early days of multisite teams, many senior managers thought, “I have teams working across the globe. They can make progress on my project twenty-four hours a day.”

Don’t drink the Kool-Aid. It is possible to make some progress with teams all over the world, ...