O'Reilly logo

Manage It! by Johanna Rothman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

There’s a Difference Between QA and Test

I’m not talking about integrating QA into the project. QA means quality assurance, which is a process improvement and process measurement activity. Although many testing groups are called QA, they are not. They are test groups.

Isn’t this just a word problem? Why am I so concerned about this?

Process improvement is a management activity. It’s possible to have a QA manager who performs process measurement and manages testing. But it’s much more likely that the person titled QA manager manages the testing only. Titles with an incorrect meaning lull senior management into thinking they have covered an activity—such as process improvement or measurement—when they haven’t. That doesn’t help anyone in the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required