Last, and very often least for most Outlook users, comes the Journal module. This module rates so low on the Outlook totem pole that it doesn't even get a navigation button on the Navigation Pane unless you go to the trouble of placing the Journal button there yourself. (Curiously enough, the Journal module does have its own keyboard shortcut — Ctrl+8.)
One reason that the Outlook Journal may be so underrated is that, at first glance, it doesn't seem as active and full-featured as the other modules, at least not in the same way that the Mail processes your e-mail messages, the Calendar keeps your appointments, and Tasks maintains your to-do list. Compared with these worker-bee modules, the Journal module appears downright anemic and rather passive.
Another part of the problem, I think, is that referring to this module as a journal is somewhat misleading. Typically, you associate a journal with a diary — a place where you write down your daily activities, thoughts, and feelings. And the Outlook Journal, as a rule, acts more like a mechanical log that automatically records an array of different daily activities that you want documented.
This log can not only automatically document when you sent and received e-mail messages to and from a particular contact but also your meeting and task requests and responses, thus helping you keep track of important correspondence you receive and events that have transpired. In addition, ...