Customer team enablement (Level 2)

  • Purpose: The main motivation here is to complete the knowledge transfer through the support of the configuration and testing processes
  • Approach: SAP S/4HANA cloud
  • Deliverable(s): Knowledge transfer
  • Tasks summary:
    • Support the configuration process with required explanation and "how to" of the configuration process
    • Knowledge transfer to testing for resolution of defects and bug fixes
  • Accelerators: Solution-specific accelerator (on JAM site), SAP help documentation

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