Manage Your Workforce Ecosystem, Not Just Your Employees

Skillfully orchestrating a workforce that includes external workers and even technologies requires new organizational structures.

“How do you define your workforce?” We have posed this question to dozens of executives and in multiple global management surveys. The most common answer is also the most surprising.

A confident minority of executives say their workforce is just their employees. But the overwhelming majority, especially leaders on the front lines of organizational transformations, takes a broader view that goes beyond just employees. Increasingly, they characterize the workforce as all of the people ...

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