Chapter5
Leadership, management and decision making in public services
Introduction
An immense amount of research has been undertaken and written about the themes of leadership, management and decision making in organisations. In this chapter, it is not intended to repeat the findings of that research but to consider its application in public services. In particular, the aim is to provide context for discussing the role management accounting has to play in relation to leadership, management and decision making in public services. This chapter covers the following:
Leadership and management in public services: distinctive features
Decision making in public services
Management accounting and decision making in public services
Leadership and ...
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