CHAPTER 5

Planning and Decision Making

Decision makers need to factor into their present decisions the “future that has already happened.”1

Peter Drucker

KEY WORDS

Planning

Goals

Objectives

Short-, intermediate-, and long-range plans

Strategic plans

Operational plans Single-use and standing-use plans

Top-down and bottom-up plans

Contingency and crisis plans

Mission statement

Vision statement

Values statement

SWOT analysis

Decision-making

Inventory of alternatives

As noted in Chapter 1, Management and the Arts, planning is one of the primary functions of management. However, as the above quote also notes, the decisions made in planning for an organization are often a product of changes that have already taken place in the world. Thus, we have ...

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