CHAPTER 5
Planning and Decision Making
Decision makers need to factor into their present decisions the “future that has already happened.”1
Peter Drucker
KEY WORDS
Planning
Goals
Objectives
Short-, intermediate-, and long-range plans
Strategic plans
Operational plans Single-use and standing-use plans
Top-down and bottom-up plans
Contingency and crisis plans
Mission statement
Vision statement
Values statement
SWOT analysis
Decision-making
Inventory of alternatives
As noted in Chapter 1, Management and the Arts, planning is one of the primary functions of management. However, as the above quote also notes, the decisions made in planning for an organization are often a product of changes that have already taken place in the world. Thus, we have ...
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