CHAPTER 6

Organizing and Organizational Design

The art of organization is not to create organizations but to multiply our effectiveness.

Rob Reiner, Improving the Economy, Efficiency, andEffectiveness of Not-for-Profits

KEY WORDS

Organization

Organizing

Organizational structure

Mechanistic versus organicorganizations

Organizational chart

Division of work

Informal organizational structure

Agency form of management

Functional department management

Departmentalization

Organization by division

Organization by matrix

Vertical coordination

Chain of command, or the scalarprinciple

Span of control

Delegation

Centralization versusdecentralization

Horizontal coordination

Open system model oforganizational design

Bureaucracy

In this chapter ...

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