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Management Communication, 7th Edition
book

Management Communication, 7th Edition

by James S. O'Rourke
March 2023
Intermediate to advanced content levelIntermediate to advanced
528 pages
22h 46m
English
Routledge
Content preview from Management Communication, 7th Edition

Chapter 2 Communication and Strategy

DOI: 10.4324/9781003331490-5

In Chapter 1, we looked at the role communication plays in the life of a manager – we examined why managers communicate. In this chapter, we look much more closely at how managers communicate – we examine the process itself. Elsewhere in this book, we will see the products of that process: writing, speaking, listening, conflict management, and group interaction.

Defining Communication

First, though, a definition may be helpful. If you read enough books on this subject, you’ll find more definitions than you can understand or remember. Here’s one that is both easy to understand and easy to remember: Communication is the transfer of meaning.1

“I sent you an e-mail,” your manager ...

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Publisher Resources

ISBN: 9781000845976