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Management Communication, 7th Edition
book

Management Communication, 7th Edition

by James S. O'Rourke
March 2023
Intermediate to advanced content levelIntermediate to advanced
528 pages
22h 46m
English
Routledge
Content preview from Management Communication, 7th Edition

Case 5.1: Microsoft CorporationCommunicating Layoffs to 18,000 Employees

DOI: 10.4324/9781003331490-16

The Announcement

On Thursday, July 17, 2014, more than 150 Microsoft employees gathered in a corporate headquarters conference room. Rumors of layoffs had been circulating for weeks, so it caught few by surprise when senior managers informed them that Microsoft would be moving in a new direction, thus making their roles either redundant or unnecessary. The company’s human resources managers described severance packages and explained that key cards would cease to work in a few days. Employees were instructed to clean out their desks as soon as possible.1, 2

On that same day, Stephen Elop, former CEO of the recently acquired Nokia division ...

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Publisher Resources

ISBN: 9781000845976