Skip to Main Content
Management Communication, 7th Edition
book

Management Communication, 7th Edition

by James S. O'Rourke
March 2023
Intermediate to advanced content levelIntermediate to advanced
528 pages
22h 46m
English
Routledge
Content preview from Management Communication, 7th Edition

Case 8.2: The Kroger Company (A)The Role of the Store Manager

DOI: 10.4324/9781003331490-30

Among the more difficult to master, yet less obvious, of human communication skills is that of providing feedback to others in the workplace. For many managers, feedback must often wait for specified, formal counseling occasions, such as a performance review. Time is short, pressures to accomplish work goals are substantial, and communication often takes on a one-way character: feedback is used, not to improve communication, but to correct job-related performance issues.

As managers rise from junior to more senior positions in an organization, they gradually discover that more and more of their time is spent in interpersonal communication, face-to-face ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition and The Standard for Project Management (ENGLISH)

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Seventh Edition and The Standard for Project Management (ENGLISH)

Project Management Institute
HBR Guide to Critical Thinking

HBR Guide to Critical Thinking

Harvard Business Review

Publisher Resources

ISBN: 9781000845976