Case 8.2: The Kroger Company (C)The Role of the Instructional Facilitator
This case involves two roles, each played from a different perspective. One is the manager of a mid-size Kroger store in the Louisville Kroger Marketing Area. The other is the sales manager for a local Pepsi-Cola bottler.
Please read and familiarize yourself with the issues addressed in the background note, as well as the facts contained in both roles. The facts in this case are the same for both participants. As is usual, though, both people see the facts through slightly different eyes. Each has a perspective unique to the position he or she occupies, and each has a set of objectives and goals that accompany the job. As you read the relevant ...
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