Introduction

How to Use This Book

What’s in This Chapter

•  Objectives of the two-day and three-day management development training workshop

•  Overview chart of content and activities

•  Two-day and three-day program agenda

Why Is Management Development Training Important?

Good managers are the center of their team. Great managers are the heart of their team. Assuming a management role is a conscious decision to accept one of the most challenging positions in an organization. Yet, effective managers have an opportunity to make a direct and positive impact on the professional lives of each member of their team. Frontline managers are at the very first level of management of other employees (“people managers”) across a company’s business operations ...

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