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Management, Ethics and Communication for CS Foundation by Milan Shah, Tejpal Sheth

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CHAPTER 7

RECENT TRENDS IN MANAGEMENT

Short but fantastic request:‘Try to keep that person always happy, whom you see everyday … in the mirror.’

  1. While change is a fact of life, so is individual, group and organizational __________ to change.
    • Acceptance
    • Resistance
    • Celebration
    • Talk
  2. Lewin's three-step model, action research and organization development are the techniques for
    • Budgeting.
    • Recruitment.
    • Change management.
    • Leadership.
  3. Change is a natural phenomenon. Organization is an open system and is influenced by change in its __________ environment(s).
    • Internal
    • External
    • Both (a) and (b)
    • Neither (a) nor (b)
  4. Management decisions regarding matters such as organization structure, corporate objectives, policies and strategies should not be regarded ...

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