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Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry
book

Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

by Rahul Goyal
May 2012
Beginner content levelBeginner
328 pages
8h 30m
English
Packt Publishing
Content preview from Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

Emotional intelligence

Emotional intelligence is described as social intelligence that involves the ability to monitor one's own and others feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action (definition by Solovey & Meyer, 1990: Referenced from the paper Emotional Intelligence: What is it and why it matters by Cary Cherniss).

To understand emotional intelligence, consider this example: a top Indian software company hires two fresh graduates, Jay and Veeru, from a highly-rated engineering college. After four years of education and being in the classroom every day, they are looking forward to the professional world and some real action. They know they are supposed to have one month ...

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Publisher Resources

ISBN: 9781849682626Other