CHAPTER 1

MANAGEMENT MOSAIC

If you always do what you always did, you will always get what you always got.

[Anon]

Time for a little unfreezing: breaking down what we all ‘know’ about management. So we began with a mosaic of irreverent thoughts about management.

First comes the manager as orchestra conductor. We all know about this grand metaphor. Peter Drucker provides the first words. Well, read on, as Sune Carlson and then Leonard Sayles provide some other words. Management – you had better think again.

Next comes a cluster of short items, mostly from co-author Henry Mintzberg. The first is a list of words that have been used for managers over the ages, and most of them still. Managers: they’re everyone you think. Then comes a list ...

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