CHAPTER 6

MASTERS OF MANAGING?

Education, n. ‘That which discloses to the wise and disguises from the foolish their lack of understanding.’

[Ambrose Bierce, The Devil’s Dictionary, 1906]

If there is a message to all of the above, it is that management is a practice, learned in context. No manager, let alone leader, has ever been created in a classroom. With this in mind, Chapter 6 takes a close look at ‘management’ ‘education’.

Who are the ‘masters of managing’? Some excuse for education. MBA programmes are not much better, argues Henry Mintzberg in excerpts from his book Managers not MBAs: about Jack’s turn in an apocryphal Harvard case study classroom; with a list of some rather worrying impressions left by MBA education; some surprising ...

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