Chapter 5
Managing yourself
What topics are covered in this chapter?
- The pros and cons of ‘crisis-culture’
- Defining a vision for change
- Generating support
- Dodging common pitfalls
- Dealing with by-products of change
The Harvard professor Michael Beer has proposed the following formula for understanding change in an organisation:
Amount of Change = (Dissatisfaction * Model * Process) > Cost of change
The idea is that for any change to happen, the people within an organisation must be so dissatisfied that the perceived rewards of overhauling their existing operating model and processes exceed the nuisance and anxiety of doing so. Dissatisfaction can take various forms, from a low-level boredom and a failure to attract interesting work or employees ...
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