Chapter 7. Sustainable Work Systems

HP's acquisition of Compaq in 2001 was one of the largest, most complex, and most expensive mergers in history. The two organizations had redundant product lines, overlapping customers and distribution channels, but radically different cultures. Along with Web McKinney, who headed up the integration team from the HP side, Stu Winby was at the center of the integration action. As the merger was being implemented, Winby kept running into the problem of critical initiatives and projects that were behind schedule. What he needed was a way to accelerate decision making, problem solving, and innovation.

Earlier in his career, Winby had worked with a type of organization development intervention known as large-group ...

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