Chapter 9. Reward Systems
Manchester United is one of the most successful sports teams in the world, with fans from Manchester to Malaysia to Madagascar. Manchester United doesn't provide annual merit increments, doesn't pay people doing the same job (for example, goal tender) even remotely the same, and ignores hierarchy by paying the boss (the coach) less than many players. To what extent should an organization model its reward system on the basis of how Manchester United rewards its players?
A soccer (football) team is a very different kettle of fish than a complex global corporation, but the Manchester United approach to rewards shows that organizations can break away from the entrenched traditions of pay that exist in most organizations and ...
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