CHAPTER13

Communication Is Key

In This Chapter

  • Make-or-break communication
  • Communicating clearly and concisely
  • Composing professional emails
  • Presenting like a pro

The common denominator of everything you do as a manager is communication. The better you learn how to communicate, the better everything you do will be. It’s as simple as that.

I’m constantly amazed, as I work with CEOs and organizations, at how often very intelligent people have such a poor ability to communicate. You don’t have to be one of them. You can become an effective communicator if you choose to work on it. In this chapter, I give you key information on all the dimensions ...

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