2 Sustainability awards and quality management tools

2.1 Introduction

Sustainability involves a balancing act between economic, environmental and social elements. The challenge for management is to achieve outcomes for both business and society without causing ecological degradation – whilst delivering economic sustainability priorities of “quality, Kaizen” and “innovation; protection of the environment”; improving human rights; and cooperating with society to fulfil obligations of citizenship (Wang et al. 2012; Bakoğlu and Yıldırım 2016). This achievement of sustainable societal and organisational outcomes is influenced by the ability to manage the tragedy of the commons, or the pressure of countervailing forces consisting of the push of sustainable ...

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