Management Systems and Performance Frameworks for Sustainability

8 Conclusion

The review of Total Quality Management techniques and tools is intended to provide options for CEOs, company directors, managers and practitioners in implementing sustainability management systems – albeit not from the perspective of Corporate Sustainability Management Idealism, which suggests that the adoption of sustainability as corporate strategy is a guarantee of business financial success in the long term (Pivoda 2014). Sustainable financial success is the outcome of a combination of factors including “principal-agent relationship, the corporate culture, the internal conditions of the company and the relationship with the stakeholder” (Pivoda 2014). This confusion as to what constitutes sustainability management has been created ...