SIX

Management by Objectives

USED WITH the right people in the right situation, management by objectives is a vital tool that can dramatically increase your output and build your subordinates. Most managers don't use MBO, or if they do, they use it incorrectly or inappropriately.

MBO is used for competent employees who have demonstrated their ability to get the job done to an acceptable level of quality. When you have a job that needs to be done, you bring in a person you feel is capable of doing this job in an excellent fashion. It could be the achievement of a certain level of sales, the start and completion of a project, or the transformation of an entire department or division. Your goal is to assign the complete task to one person ...

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