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Manager 3.0 by Courtney Templin, Brad Karsh

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ENDNOTES

INTRODUCTION: NOT BETTER, NOT WORSE—JUST DIFFERENT

1 David M. Gross and Sophfronia Scott, “Living: Proceeding with Caution,” Time, July 16, 1990, pp. 1-9.

2 Gross and Scott, “Living.”

3 Gross and Scott, “Living.”

4 Gross and Scott, “Living.”

CHAPTER 1: TALKIN’ ’BOUT YOUR GENERATION

1 Society for Human Resource Management, Intergenerational Conflict in the Workplace. Poll (Alexandria, VA: Society for Human Resource Management, April 29, 2011). http://www.shrm.org/Research/SurveyFindings/Articles/Pages/IntergenerationalConflictintheWorkplace.aspx

2 Condoleezza Rice. Keynote address at the Society for Human Resource Management 2012 Annual ...

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