Chapter 1. Do Managers Matter?
CHAPTER OUTLINE
A Brief History of Management
Defining Management and Leadership
The Definition, and the Power, of Engagement
One author (Tom) was fortunate enough to spend part of the summer of 2009 in France observing 65th-anniversary commemorations of the 1944 Allied liberation. Story after story of the D-Day invasion recounted the bravery, resourcefulness, and foresight displayed by Army leaders—not generals, colonels, or majors, but corporals and sergeants.
They performed well in part because they adhered to Army values (including loyalty, honor, and personal courage). But their success also came from following the requirements of what the Army leadership manual calls "direct" leadership: As the manual expresses ...
Get Manager Redefined: The Competitive Advantage in the Middle of Your Organization now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
