Chapter 2. Why Managers Have a Tough Job
CHAPTER OUTLINE
Employees Are Smart and Demanding
We Have Ambivalent Feelings about Leadership and Followership
We Really Don't Like Being Told What to Do Managers Behave Badly
Lion tamer, U.S. president, inner-city high school teacher, air traffic controller. To this list of the most stressful jobs, add one more: manager. The headline on a tech industry blog suggests, "First, Kill All the Managers."[38] Another blog, entitled "I Don't Want to Be a Manager," says, "Middle management has become a euphemism for meddling, ineffectual supervision and frustrating career coma."[39] It's surprising that more people don't hide under their desks when the boss comes around to tell them they've been promoted.
In fact, ...
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