Chapter 4. Constructing the Manager Role

CHAPTER OUTLINE

Manager Contribution — The Player - Coach Job

Manager Competency — The Technical Skill Dilemma

The Size of the Job—Span of Control

  • Because They Thought They Had To

  • Because They Thought They Should

  • The Truth about Spans

Building the Role System

In the wild, the lives of vervet monkeys are like one big soap opera. Some sit at the top of the social hierarchy, with better access to food, mates, and grooming opportunities than lower-ranked troop members. But subordinate monkeys, like soap opera characters, can be a deceptive lot, using trickery to improve their position in life. For example, vervets have been observed using a warning call (intended, say, to alert the troop about a specific approaching ...

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