Chapter 7. Delivering the Deal
CHAPTER OUTLINE
Transforming the Extrinsic into the Intrinsic
Individualizing Rewards
Boosting Engagement Through Recognition
Inclusiveness Creates the Opportunity
Communication Defi nes the Context and Sets the Ground Rules
Trust Provides the Emotional Foundation
What do a diamond, a Rachmaninoff rhapsody, and a hummingbird's wings have in common? All three represent variations on simpler themes. By combining a set of triangles, you can make the geometric figure of a diamond. Rachmaninoff took the basic harmonic progressions expressed by Niccolo Paganini in his violin capricci and created Rhapsody on a Theme by Paganini for piano and orchestra. And hummingbirds, like all birds, have wings. The hummingbird's wings pivot, ...
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