Chapter 10. Fitting the Pieces Together
CHAPTER OUTLINE
Manager Role Structure and Performance Model—A Summary
What Makes a Great Manager?
Requisite Variety
Cognitive Fluidity
Ability to Catalyze Action
Ability to Navigate the Organization
Social Intelligence
Can a Good Manager Manage Anything?
Make Versus Buy
Notes for Those Who Want Managers to Succeed
What Executives Can Do
What Human Resources Can Do
In the final act of Shakespeare's The Tempest, Prospero, magician and exiled Duke of Milan, presents a group of shipwrecked prisoners to his daughter, Miranda, for inspection. The only people she knows are her bitter old father and his deformed slave, Caliban. She is struck by the sight of the men: "O, wonder! How many goodly creatures are there here! How ...
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