Preface

I have been a practicing manager for nearly two decades in a number of different capacities: as a department chair, as a dean, as a noncommissioned officer in charge of the supply and services division of a hospital, and as a warehouse supervisor. I have also been conducting network analysis, innovation, and information behavior research for over three decades now. The combination of these experiences has led me to a central question: what level of communication is really necessary to accomplish particular purposes?

Most communication theories implicitly paint a picture of the prevalence and paramount importance of communication, through a “metamyth” that more is necessarily better. However, in our rapidly expanding information society, ...

Get Managerial Communication now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.