CHAPTER 1

The Nature of Managerial Communication

Objectives

After reading this chapter, you will be able to:

1. explain how management and communication formed managerial communication;

2. explain how managers use managerial communication to motivate;

3. explain the need for communication policies;

4. identify the processes of group or team communication in traditional and virtual environments.

Introduction

Your success as a manager depends on your ability to communicate effectively. In today’s global economy, that is not easy due to technology producing more information, complicating the way people from different countries and cultures communicate, as well as how they communicate with people with various business specialities. The ability to ...

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