Forecasting, Planning, and Scheduling: Taking the Guesswork Out of Guesswork
Satisfying demand is the essential essence of operations. It’s what we do. Jessica, in her role as mother, prepares meals for her three children, as described in Chapter 1.
Every week, she has to know how many kids she’ll be feeding (sometimes they invite friends to stay for dinner, and sometimes they eat with friends) and what they’ll want to eat (forecasting demand), determine what she’ll need in order to prepare those meals (planning), and decide how and when she’ll prepare those meals (scheduling). This chapter is all about how operations managers forecast demand, ...
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